Refund Policy, Guarantee & Warranty

 

7 day refund on un-used bikes in the box. 10% Handeling and re-stocking fee applies.
No refunds on used bikes – No exceptions!
All transport costs are for the buyers account regarding repairs and refunds.
No Guarantee offered for commercial use!

Limited Guarantee as per Factory

Warranty is void if 2 stroke oil mix is incorrect and causes engine to seize
30 day engine Limited Warrantee excluding any wear and tear parts
Engine block and housing Guaranteed for factory defaults
7 day guarantee on clutch springs
7 day ignition coil guarantee
Parts Not Guaranteed
Wear & Tear parts:

  • Pull starters
  • Clutches
  • Brakes & Handles
  • Tyres, Rims, Tubes
  • Cables
  • Plastics
  • Pistons
  • Switches
  • Handles

30 days guarantee on Electrical parts & batteries

7 day Guarantee on Chargers
Control boxes are not guaranteed.
DO not over charge . Electrical goods need a max of 3 hours charge or as directed by instruction manual

Bikes are not for professional use and are recommended for normal use only as recreation for starter riders
Bike is not Guaranteed if assembled incorrect by customer. Reassemble fee of R200 applies

Balance Boards

90 day guarantee on battery
90 day guarantee on motors
Do not charge over 3 hours
Do not ride over water
Do not bump board
Boards are not Guaranteed against bumps and damages caused by falling.
7 Day Chargers are not guaranteed
There are no refunds on balance boards

Guarantee is void if Liquid damage or physical damage is evident